Welcome to Allure Favour! These Terms and Conditions outline the rules and regulations for using our website and purchasing our fashion products. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Website Use and Access

By accessing allurefavour.com, you confirm that you are at least 18 years old or accessing under parental supervision. We reserve the right to restrict access to certain areas of our website at our discretion.

User Responsibilities

  • Provide accurate and current information when creating an account or placing orders
  • Maintain the confidentiality of your account credentials
  • Not use our site for any unlawful purposes
  • Not attempt to gain unauthorized access to our systems

2. Products and Services

Allure Favour specializes in fashionable apparel including:

  • Men’s and Women’s clothing
  • Athletic and sporting wear
  • Children’s products
  • Footwear
  • Swimwear
  • Health & Beauty items

Product Descriptions

We strive for accuracy in product descriptions, colors, and sizing. However, slight variations may occur due to monitor settings. If you receive an item significantly different from its description, please contact us immediately.

Non-Returnable Items

For health and safety reasons, we cannot accept returns for:

  • Swimwear (unless hygiene liner is intact)
  • Health & Beauty products
  • Personalized or customized items

3. Ordering and Payment

Order Process

When you place an order:

  1. You receive an order confirmation email
  2. We process your order within 1-2 business days
  3. You receive shipping confirmation with tracking information

Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Currency

All prices are in USD. International customers may see currency conversion based on their payment method.

4. Shipping and Delivery

Shipping Options

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
  • Free Shipping: For orders over $50 via EMS (15-25 business days)

Shipping Restrictions

We currently cannot ship to some Asian countries and remote regions. This will be indicated during checkout.

International Customers

You are responsible for:

  • Any customs duties, taxes, or import fees
  • Complying with your country’s import regulations

5. Returns and Refunds

Return Policy

You may return most items within 15 days of delivery if they are:

  • In original condition (unworn, unwashed, with tags)
  • In original packaging
  • Accompanied by proof of purchase

Return Process

  1. Email [email protected] within 15 days
  2. Receive Return Merchandise Authorization (RMA)
  3. Ship item to our Nashville facility

Refund Timeline

Refunds are processed within 5 business days of receiving your return. Please allow 5-10 days for the refund to appear in your account.

6. Intellectual Property

All content on allurefavour.com, including logos, text, and images, is our property and protected by copyright laws. You may not use our content without written permission.

7. Limitation of Liability

Allure Favour shall not be liable for:

  • Delays beyond our reasonable control (e.g., natural disasters, pandemics)
  • Minor variations in product color or appearance
  • Indirect or consequential damages from product use

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

9. Changes to Terms

We may update these terms periodically. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Information

For questions about these Terms:

Allure Favour
4124 Frum Street
Nashville, TN 37203 USA
Email: [email protected]

Thank you for choosing Allure Favour. We’re committed to providing you with exceptional fashion and service.